How employee access works
Employees share this workspace’s contacts and activity. Package limits still apply. Owners keep control of settings, credentials and team management. Incoming calls ring the owner. Removing access keeps CRM records and blocks new calls, but does not interrupt an already connected call.
All numbers purchased before this feature and all owner-purchased numbers stay owner-only for release. Employees may release additional numbers purchased through employee access, unless that number becomes the official sender.